Get In Touch With Us Today
Welcome to SaryMarket’s Contact Us Page! We are here to assist you with any inquiries or support you may need regarding our multi-vendor digital product marketplace. Whether you have questions about our products, need help with your account, or want to learn more about becoming a seller, our dedicated customer service team is ready to help. Please feel free to reach out to us through the contact form below, and we will respond promptly to ensure you have a seamless experience on our platform. Your satisfaction is our priority!
How can I contact customer support?
You can reach our customer support team by emailing [email protected] or using the contact form on our website. We aim to respond to all inquiries within 24 hours to assist you with any questions or issues you may have regarding our services or products.
What are the support hours for SaryMarket?
Our support team is available from Monday to Friday, 9 AM to 5 PM (UTC). We strive to provide timely assistance during these hours, and you can expect a response to your queries within our support hours.
How do I report a problem with a product?
If you encounter any issues with a product, please contact our support team with details of the problem, including the product name and a description of the issue. We will investigate and work towards a resolution as quickly as possible to ensure your satisfaction.
Can I get a refund for my purchase?
Refunds are considered on a case-by-case basis. If you are not satisfied with your purchase, please contact us within 14 days of the transaction, and we will review your request according to our refund policy.
How can I change my account information?
To update your account information, log in to your account and navigate to the ‘My Account’ section. Here, you can edit your personal details, change your password, and manage your preferences easily and securely.
What should I do if I forget my password?
If you forget your password, click on the ‘Forgot Password?’ link on the login page. Follow the instructions to reset your password via the email associated with your account.